VICTORIA PRESSURE
WASHING PROS
#1 Pressure Washing Company in Victoria, BC
Frequently Asked Questions Victoria, BC
House & Exterior Washing
Will pressure washing damage my siding?
No—done properly, it won’t. We use low-pressure soft wash on siding, stucco, and painted surfaces to avoid damage.
How does your house washing process work?
Inspect and protect, apply biodegradable detergents, gentle agitation, controlled rinse, final walkthrough with before/after photos.
Do you clean stucco and Hardie board in Victoria, BC?
Yes—detergent-forward soft wash removes algae and soot without etching or water intrusion.
Can you remove algae, mildew, and black streaks?
Yes—our chemistry kills organic growth at the root for longer-lasting results.
How long does a typical house wash take?
Most 1,500–2,500 sq ft homes take 2–4 hours including setup and rinse.
Is oxidized or chalky siding an issue?
We adjust chemistry and pressure to avoid streaking and set expectations for severely oxidized panels.
Can you reach second and third storeys safely?
Yes—extension wands, water-fed poles, and approved fall protection if roof access is required.
What prep should I do before a house wash?
Close windows, move furniture and vehicles 10 m away, unlock gates, point out fragile plants or problem spots.
How often should I wash my home in Victoria’s climate?
Annually for most homes; shaded/coastal areas may need service every 6–9 months.
Driveways, Concrete & Pavers
Do you pressure wash driveways and walkways?
Yes—surface cleaners provide even results on concrete, exposed aggregate, and broom finish.
Can you remove oil, transmission fluid, and tire marks?
We use hot-water power washing and degreasers; older stains may lighten significantly rather than disappear.
Do you clean pavers and interlock?
Yes—clean, re-sand (optional), and apply a penetrating sealer upon request.
Will cleaning damage my existing sealer?
We test and adjust pressure/chemistry; re-sealing may be recommended after heavy cleaning.
How soon can I walk/drive after driveway cleaning?
Foot traffic once dry; vehicle traffic after a few hours. If sealing, wait 24–48 hours.
Can you remove rust, fertilizer, and leaf/tannin stains?
Yes—specialty spot treatments followed by a controlled rinse.
Decks, Fences & Wood
Is pressure washing safe for cedar decks and fences?
Yes—lower pressure, wider tips, and with-the-grain passes prevent furring and gouging.
Do you brighten or neutralize wood after washing?
We can apply a wood brightener/neutralizer to restore pH and colour before sealing.
Can you prep wood for staining?
Yes—wash, dry, and light sanding where needed. We can coordinate with your painter or provide sealing.
Do you clean composite decking (Trex, etc.)?
Yes—manufacturer-safe detergents and soft tools to avoid swirl marks.
Roof Cleaning & Moss Treatment
Do you pressure wash roofs?
No—we never high-pressure wash roofs. We use roof-safe soft wash and moss/algae treatments per manufacturer guidance.
What roof types do you service?
Asphalt shingles, metal, cedar, and tile. Methods and chemistry vary by material.
How does your moss treatment work?
We apply a roof-safe algaecide; growth browns within days and releases naturally over 1–12 weeks.
Is roof cleaning safe for my shingle warranty?
Yes—no abrasive brushing or high pressure. Our process aligns with manufacturer recommendations.
Do you include gutter clearing with roof service?
Often bundled—clearing gutters keeps water flowing after treatment.
How long does a roof service take and how messy is it?
Typically 3–6 hours. We protect downspouts, collect heavy debris, and rinse siding/landscaping before leaving.
How long do roof cleaning results last?
Usually 2–4 years; shaded or tree-covered roofs may need earlier retreatment.
Can you provide photos for insurance or strata?
Yes—before/after photos and a brief service report are available upon request.
Moss, Algae & Slippery Surfaces
Do you remove moss from patios and north-facing walkways?
Yes—mechanical agitation plus treatment, then a controlled rinse.
Is chemical treatment alone enough for moss?
Treatment kills growth, but agitation and rinsing remove residue and slow regrowth.
How do you prevent moss from returning?
Improve drainage/sun exposure, apply post-treatment, and consider sealing porous surfaces.
Is treatment safe for lawns, gardens, and pets?
We apply targeted, diluted solutions and thorough rinsing. Keep pets off treated areas until dry
.
Can you treat slippery stairs and ramps?
Yes—focused cleaning plus optional anti-slip grit sealer.
Window Cleaning
Do you clean exterior windows with pressure washing?
Yes—pure-water pole systems or hand squeegee for a spot-free finish after the wash.
Will pressure washing damage windows or seals?
We avoid direct high pressure on glass and seals and finish with soft methods only.
Do you remove hard water spots and mineral stains?
We can treat mineral deposits with glass-safe products; severe etching may require restoration.
Can you clean skylights and glass railings?
Yes—appropriate access equipment and non-abrasive pads protect coatings and seals.
Do you clean window screens?
Yes—screens are gently washed, rinsed, dried, and reinstalled.
How often should I clean exterior windows in Victoria?
Twice per year; ocean spray or construction zones may need quarterly service.
Gutter Cleaning
What does gutter cleaning include?
Debris removal by hand/vac, downspout flushing, flow test, and site cleanup.
Do you repair leaking or loose gutters?
Minor fixes (re-seating elbows, sealing small joints). Major repairs are referred to trusted partners.
Do you remove and dispose of debris?
Yes—green waste is bagged and removed or composted at your direction.
How often should gutters be cleaned in Greater Victoria?
At least once per year; twice for homes with overhanging trees or heavy needles.
Do you install gutter guards?
Yes—supply and install several guard types; periodic cleaning is still recommended.
Can you clean exterior gutter faces (tiger stripes)?
Yes—gutter brightening removes oxidation and streaks without damaging the finish.
Is ladder work safe for gutter cleaning?
We use ladder stand-offs, tie-offs, and fall protection where required.
Commercial & Strata Pressure Washing
What commercial properties do you service in Victoria?
Storefronts, plazas, restaurants, hotels, industrial sites, parkades, strata buildings, and government facilities.
Can you work before opening or after hours?
Yes—early morning, evening, or overnight service with noise/water-control plans.
Do you remove chewing gum, grease, and oil in high-traffic areas?
Yes—hot-water power washing, specialty degreasers, and gum removal tools restore concrete and pavers.
Do you offer maintenance contracts for commercial/strata?
Yes—monthly or quarterly exterior cleaning programs with fixed pricing and reporting.
Can you meet safety and environmental requirements?
We implement slip-hazard controls, signage, water recovery where required, and follow site EHS policies.
Can you supply insurance certificates and WorkSafeBC clearance letters?
Yes—provided with proposals and renewals upon request.
Do you offer parkade and loading bay cleaning?
Yes—oil spot treatment, wall/column wash, and drain protection per site rules.
Specialty Stains & Extras
Do you remove graffiti from brick, concrete, and painted walls?
Yes—substrate-specific removers followed by a gentle rinse. Anti-graffiti coatings available.
Can you remove rust and irrigation stains on walls?
Yes—rust removers and careful neutralization to protect nearby surfaces and plants.
Do you clean garbage enclosures and dumpster pads?
Yes—degreasing and sanitizing to reduce odour and pests, scheduled after pickup times.
Do you clean pool decks and sport courts?
Yes—non-slip cleaning focus with appropriate detergents and controlled rinse
.
Do you sanitize play areas and high-touch exterior surfaces?
Yes—approved disinfectants and rinse protocols.
Can you prep surfaces for painting or sealing?
Yes—wash, dry, and surface prep per coating manufacturer instructions.
Quotes, Scheduling & Policies (Company-Wide)
Do you offer free estimates in Victoria, BC?
Yes—virtual (photo-based) or on-site. Most quotes are returned the same business day with clear scope and CAD pricing.
How soon can you schedule my service?
Most residential jobs are booked within 2–5 business days, weather permitting; commercial/strata can be booked after hours.
What areas do you serve?
Victoria, Saanich, Oak Bay, Esquimalt, View Royal, Langford, Colwood, Highlands, Metchosin, Sooke, Sidney, North Saanich, Central Saanich.
Do you use my water or bring your own?
Typically we use your exterior tap; for commercial/remote sites we can supply water or truck-mount solutions.
Are your detergents safe for plants, pets, and siding?
Yes—biodegradable, exterior-specific detergents. We pre-wet and post-rinse landscaping. Keep pets off treated areas until dry.
What happens if it rains or gets windy?
Light rain is fine; heavy rain or high winds trigger a free reschedule to protect results and safety.
How do you protect paint, seals, and electrical fixtures?
We mask outlets/vents, reduce pressure near seals, soft-wash paintable surfaces, and test a small hidden area first.
Do you guarantee your work?
Yes—Satisfaction Guarantee. If we miss something, we return promptly to make it right.
Can I be away while you work?
Yes—ensure gate access and a working tap. We text a 30–60 minute ETA and send completion photos.
What payment methods do you accept?
E-transfer and major credit cards for residential; invoicing/POs for approved commercial or strata clients.
Do you offer bundled pricing?
Yes—save when you combine house wash, driveway, windows, roof treatment, and gutter cleaning.
Do you charge travel fees?
No travel fees within our listed service area. Remote locations are quoted individually.
Can I get a ballpark price by photo?
Yes—send 3–4 photos per area plus your address for a same-day estimate.
Do you offer seniors or military discounts?
Yes—ask about seasonal promotions and bundle savings.
What is your cancellation or reschedule policy?
No-fee rescheduling with 24 hours’ notice or for unsafe weather conditions.
Do you collect a deposit?
Typically no for residential. Large commercial or multi-day projects may require a deposit.
How do you manage runoff and drains?
We use berms/filters, avoid contaminant discharge, and follow local bylaws; recovery available when required.
Are you insured and covered by WorkSafeBC?
Yes—full liability insurance and active WorkSafeBC coverage. Safety plans and site-specific risk assessments are standard.
Will you call or text before arrival?
Yes—text message when en-route with a 30–60 minute heads-up and an arrival window.
Can I set up annual reminders?
Absolutely—opt into our maintenance list for seasonal reminders and preferred pricing.
